TERMS & CONDITIONS

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ORDER
 

We process orders within 1-2 business days.

Free Shipping in Tbilisi.
Thank you for the continued support!
 

CART
 

Additional taxes and fees will be calculated at checkout.
 

CHECKOUT

 

By providing your phone number/email, you agree to receive order updates via text or email from our partners on our behalf.
 

PAYMENT
 

All transactions are secure and encrypted.
 

RETURN POLICY
 

All coffee sales are final.
Coffee is a perishable natural product, so coffee orders are not eligible for return or refunds (unless faulty or damaged).

Online orders are not eligible for return or refund.
 

GROUND COFFEE BAGS:

The procedure taken at our roastery while preparing your order is to carefully open the coffee bag and grind the coffees upon your selection. Please expect your coffee bag unsealed but safely closed.
 

DELAYED, WRONG OR MISSING ORDERS
 

Please send us an email to groovyroasters@gmail.com

including:

• Order number.
• Name on the order.
• The details of your issue.